All items will be dispatched within 2-3 working days after payment is confirmed.
This website uses SF Express for delivery, and the recipient pays the freight. The following is the method of calculating the shipping fee for this site (in Hong Kong dollars):
1-2 items: HKD30;
3-4 items: HKD45;
5-6 items: HKD60;
So as, each addition 2 items, HKD15 will be added to the delivery fee.
Product Exchange Policy
All products purchased in Cammie Chan Cheongsam online store are not subjected to refund. If any damages/problems are found in the product, customer must contact our Customer Service within 7 days of the receipt of product to apply for a product exchange. To claim any item, please make sure the item meets the return & exchange criteria.
What to do if I found the product damaged?
- Send an email to email@example.com or give us a call/whatsapp us at +852 3113-8138, or make use of the Chat Box on the bottom right hand corner.
- Attach the photos of the issue of the damaged product(s).
- Reply will be given within 7 business days.
- If your request is accepted. please mail your product to us within 7 days, or bring it to our shop:
- Unit CL127-CL128, CL/F , Lee Wang Building, 133-134 Connaught Road West, Hong Kong
- Product exchange will be arranged in 30 days in normal situations upon the product exchange approval email is sent to customers.